We would hereby like to share our proposal regarding security measures that we as Zantium Travel consider necessary on all our cruises in 2020 and 2021 seasons with the aim of protecting passengers and crew on board and preventing the spread of COVID-19.
As an agency, we manage ships intended for multi-day cruises on the Adriatic. Our cruise offer usually includes a seven-day stay on board with accommodation in double cabins and a provision of food services (usually half-board), sunbathing, swimming in virgin island bays and visiting coastal towns and cities in the evening.
Our fleet consists of new, steel-hulled, high-end ships that are approximately 30 to 50 meters long and can accommodate up to 36 passengers.
Given the nature of our business, we have taken the liberty of proposing security measures to be followed aboard our ships during the newly emerging COVID-19 situation.
In case you are not able to travel on the date of the booking, we offer free rebooking on some other date of your choice and in accordance with the available capacity.
Process of guest arrival and accommodation:
- Although this year the number of ships in ports will probably be slightly smaller, we cannot rule out the possibility of ships being moored to one another. Since these moorings could sometimes include two or more ships, it is necessary to adhere to certain measures when boarding the ship. We will be placing a “tub” with a sponge soaked in disinfectant at each gangway. This would serve as a barrier that would help ensure a safe entry/passage for each of the guests on their way to their ship.
- It will be necessary to restrict the movement of passengers on each of the moored ships during boarding, with lanes that will guide the passengers between gangways. Cruise managers will be in charge of controlling the above-stated rules are implemented.
- Written rules of conduct, including the proscribed social distance and the recommended protection measures, will be posted in conspicuous places onboard and in cabins.
- Disinfecting luggage will be compulsory before bringing it on board.
- Measuring body temperature will be compulsory for guests before each boarding and for the crew and staff at the beginning of each workday.
- The crew and staff will wear gloves and masks at all times. Gloves and masks will also be made available to all the guests onboard.
- Disinfectants will be placed at the entrance to the ship as well as in the restaurant, kitchen, crew mess, on the sun deck, etc., while small bottles of disinfectant will be available in each cabin so that the guests can take those with them.
- Cabins will be cleaned and the bedding and towels will be changed daily in accordance with the usual standards. Guests will be informed that cleaning and replacement of bedding and towels can be arranged differently, or adjusted to guest requirements, upon request.
- The air conditioning system on our ships is such that each cabin has its separate unit that exclusively mixes and cools the existing air within the same space and has no contact with other spaces. Filters in said units will be cleaned and disinfected before each new guest arrives on board.
Common areas on board (passageways, decks (bow and stern), restaurant areas and sun decks):
- regularly ventilate common areas
- separate deck chairs on the sun deck according to the minimal social distancing requirements, disinfect them daily, and especially when new guests arrive onboard
- swimming, as well as entering and exiting the ship, by roll call organized by the tour manager or crew to ensure social distance
- reduced crew contact with passengers except when serving food and beverages
- common areas must be cleaned several times a day: handrails, door handles, light switches, cabin keys, remote controls and all surfaces that passengers and crew will often touch
- Swimming – We believe that swimming should be limited to several guests at a time or organized in smaller groups according to a predetermined schedule, similar to serving food.
- Jacuzzi, swimming pools – We believe they have to stay closed during the cruise.
- Meals (breakfast, lunch, captain’s dinner) can be regulated by arranging smaller groups and serving meals in these groups according to schedule. In this case, the restaurant would not have more than 15 guests at a time, which would satisfy the rules and recommendations of physical distance.
- We will consider serving food on the stern deck in order to maximize the surface area and increase physical distance.
- Additionally, we will offer serving food to critical-age guests (65+ years old) in cabins if desired.
- All meals (breakfast, lunch, captain’s and regular dinners) cannot be organized as a buffet but must be served to each guest individually. We find it unnecessary to emphasize that all the captains and crews should wear protective masks and gloves at all times.
- Water dispensers will be replaced by bottled water.